Simple Scripts Privacy Policy

Effective Date: 4 September 2026

Last Updated: 4 September 2026

1. Introduction

Simple Scripts ("we", "our", or "us") is a mobile application for registered South African medical practitioners to generate prescription documents. This Privacy Policy explains what information the Simple Scripts app collects, how it is used and stored, and the choices available to you. This policy is written to comply with the Protection of Personal Information Act 4 of 2013 ("POPIA") and with the Apple App Store and Google Play developer data safety and privacy requirements.

2. Scope of This Privacy Policy

This Privacy Policy applies to the Simple Scripts mobile application (bundle identifier com.prenil.PrescriptionAppNew), available on the Apple App Store and Google Play Store, and to any related support communications.

3. Information We Collect

3.1 Practitioner (Doctor) Profile Information

To use the app, a practitioner enters and stores a local profile, which may include:

Full name and surname
HPCSA registration number
Practice Code Numbering System (PCNS) / practice number
Practice or contact details entered by the practitioner
A signature image, selected from your photo library or drawn in-app, used to sign prescriptions

This profile information is stored locally on your device only. The app does not require account registration, and we do not operate a remote database of practitioner or patient information.

3.2 Patient and Prescription Information

To generate a prescription, a practitioner enters patient and medication details (such as patient name, diagnosis/ICD-10 code, and prescribed medicines) directly into the app. This information is used solely to produce the prescription document on your device and is not transmitted to us or to any third-party server.

If you choose to use the "Saved Prescriptions" feature, a copy of the generated prescription is saved only in the app's private storage area on your own device, so that you can retrieve it later. It is not uploaded to any cloud service operated by us. You may delete saved prescriptions from within the app at any time.

3.3 Photo Library Access

The app requests access to your photo library solely so that you can select and upload an image of your signature during registration, in order to sign prescriptions. We do not access, scan, or upload any other photos from your device.

3.4 Subscription and Payment Information

Simple Scripts offers optional paid subscriptions, processed through the Apple App Store and Google Play in-app billing systems, and managed using RevenueCat, a subscription management platform.

We do not receive or store your payment card details — these are handled entirely by Apple or Google.
RevenueCat receives a device/app identifier and subscription/purchase status in order to validate and manage your subscription across devices.
RevenueCat's privacy practices are described at https://www.revenuecat.com/privacy.

3.5 Technical and App Update Information

The app periodically checks Firebase Remote Config (a Google service) to determine the latest available app version, so that it can prompt you to update. This check may transmit basic technical information such as your app version and platform, but does not include your practitioner or patient data.

4. Why We Use This Information

To generate and sign prescription documents on your device
To let you optionally save and retrieve past prescriptions locally on your device
To process and validate optional paid subscriptions
To check for and prompt app updates
To provide customer support when you contact us

We do not use your information for advertising, and we do not sell personal information.

5. Data Storage and Retention

Practitioner profile data, saved prescriptions, and generated prescription images are stored locally on your device using secure app-private storage. We do not operate a server-side database that stores patient or prescription content. This information remains on your device until you delete it (for example, by removing a saved prescription, clearing app data, or uninstalling the app).

As set out in the app's Terms and Conditions, when a prescription is generated and shared, it is not separately retained by us — only the local copy you choose to keep via "Saved Prescriptions" persists, and only on your own device.

6. Sharing of Information

We do not sell personal information. Information may only be shared with:

Apple and Google, for processing in-app subscriptions and app distribution
RevenueCat, for subscription management as described in Section 3.4
WhatsApp or other apps you actively choose, when you use the app's share function to send a generated prescription to a recipient of your choice
Regulatory authorities or legal representatives, where required by law

7. Data Security

We rely on your device's operating system security and app-private storage sandboxing to protect locally stored data. As the practitioner, you are responsible for securing access to your own device (for example, using a passcode or biometric lock) since practitioner and patient information is stored there.

8. Your Rights and Choices

Subject to applicable law, you may:

Access, edit, or delete your practitioner profile within the app's Settings screen
Delete individual saved prescriptions, or clear all saved prescriptions, from within the app
Revoke photo library access at any time via your device's operating system settings
Uninstall the app to remove all locally stored data
Manage or cancel your subscription via the Apple App Store or Google Play subscription settings
Contact us with any privacy queries or complaints
Lodge a complaint with the Information Regulator of South Africa

9. Children's Privacy

Simple Scripts is intended solely for use by verified, registered South African medical practitioners and is not directed at children. We do not knowingly collect personal information from children.

10. Third-Party Services

The app integrates with the following third-party services, each governed by its own privacy policy:

Apple App Store / Google Play — app distribution and in-app billing
RevenueCat — subscription management (https://www.revenuecat.com/privacy)
Firebase Remote Config (Google) — app update version checks
WhatsApp — only if and when you choose to share a prescription via WhatsApp

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be published at this page and within the app. The updated version will apply from the date shown at the top of the policy.

12. Contact Information

For privacy queries, access requests, correction requests, deletion requests, or POPIA-related enquiries, please contact:

Email: admin@zitaoh.co.za